ACTIONEER FOR THE PALM COMPUTING PLATFORM

SOFTWARE 1.0 RELEASE

UPDATED March 31, 1998

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Table of Contents:

1.  Actioneer Technical Support Information

2.  Supported For This Release

3.  Unsupported For This Release

4.  Important Information Before Installing

5.  Installation And Configuration Notes

6.  Known Issues: Parsing & Keywords

7.  Known Issues: Actioneer UI

8.  Infrequent Issues Reported


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***  1.   ACTIONEER TECHNICAL SUPPORT INFORMATION ***

Technical support for Actioneer(tm) for the Palm Computing Platform can be 
found at our website.  Please visit http://www.actioneer.com if you have 
any technical questions about the product.


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***  2.   SUPPORTED FOR THIS RELEASE  ***

A.  Model of PalmPilot

PalmPilot 5000 with a PalmPilot Professional memory upgrade
PalmPilot Personal
PalmPilot Professional

B.  PalmPilot OS Version:

Only version 2.0.4 is supported for this release.	

C.  Synching with 3Com PalmPilots:
	
HotSync Manager version 2.01
	

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*** 3.   UNSUPPORTED FOR THIS RELEASE ***

A.  Model of PalmPilot
	PalmPilot 1000
	PalmPilot 5000

B.  PalmPilot OS Version:

Any version prior to 2.0.4

c.  3rd Party Hardware/Software Compatibility:
	
For this release, there has been very limited compatibility 
testing.  

Actioneer for the Palm Computing Platform is currently not 
compatible with HackMaster's SilkHack, Daylight Savings Hack, 
and Cliphack extensions. If you have any of these hacks installed you 
will encounter problems running Actioneer.  It is recommended that while 
using Actioneer, you turn these hacks off.

If you do experience any display or conflict issues, please 
email palmfeedback@actioneer.com directly to report it (see Section 1 of 
this document). 

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***  4.  IMPORTANT INFORMATION BEFORE INSTALLING ***

A.  You must have at least 100K of memory available on your PalmPilot 
in order to run Actioneer for the Palm Computing Platform. The Actioneer.prc 
file comprises 73K. A database of keywords will be automatically generated 
and will require no more than 8K initially.


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***  5.   INSTALLATION AND CONFIGURATION NOTES  ***

A.  Unusual behavior may occur if you run Actioneer for the Palm 
Computing Platform while your batteries are extremely low.

B.  Due to the setup of the Palm Contact Lookup feature, you must 
enter a space after the last word that you enter before using the 
Contact button, or your last word will be overwritten with the 
Contact information.


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****  6.   KNOWN ISSUES: Parsing & Keywords  ****

A.  If you successfully install Actioneer for the Palm Computing 
Platform and then attempt to run it for the first time on a PalmPilot 
that has less than 20K of memory left, you may experience a freeze on 
your PalmPilot (as there will be no room for a keyword database to be 
generated).  You will need to reset your PalmPilot and delete Actioneer 
for the Palm Computing Platform by using the Memory tool located in the 
Applications picker.

B.  The ability to create Actioneer messages with recurring dates or
time ranges will be provided in a future release.

C.  If you invoke the PalmPilot keyboard by tapping in the lower 
corners of the Graffiti input area, any text you enter on the keyboard 
will not be parsed.

D.  The parse feature does not recognize the word "noon" when written 
in an Actioneer message.

E.  If you hard-reset your PalmPilot, Actioneer will reappear on your 
PalmPilot after your next HotSync.  However, any existing custom 
keywords may be deleted.

F.  If you want to use a different date and/or time format other than
the default of HH:MM am/pm MM/DD/YY, then you need to change your Palm 
Preference Format first.

G.  Mixing date formats within one action note may parse to a date 
different than you anticipate.  For example, an action note with "Mon 
or 1/2 or 3/15" will parse to 3/15; and action note with "1/2 or 3/15 
or Mon" will parse to 1/2.

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****  7.   KNOWN ISSUES: Actioneer UI  ****

A.  If both a To Do category and a Memo Pad category share the same 
name, Actioneer for the Palm Computing Platform will display the 
category name with the word "ToDo" or "Memo" added to its end.  Whether 
the To Do category name or the Memo category name is displayed 
differently is dependent on which had been added first.   For example, 
for the default Palm categories of Business and Personal, Actioneer 
will display the To Do categories as "Business" and "Personal" and the 
Memo categories as "Business Memo" and "Personal Memo".  You will not 
see any changes if you go directly to the To Do or Memo page; this is 
only in Actioneer itself.  It is used to generate unique keywords for 
the individual categories.  However, this behavior will not occur if 
you rename an existing To Do or Memo Pad category that has items 
associated with it to a name that's the same as another To Do or Memo 
Pad category.

B.  If you write the Graffiti shortcut "/ N" before you've finished 
writing your Actioneer message, your message will appear on one of your 
PalmPilot's native applications.  If it was yet not linked to the Date 
Book, To Do List, or Memo Pad, it will appear under the To Do List of 
Unfiled.


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***  8.  INFREQUENT ISSUES REPORTED   *** 

A.  If you select No Date from the Date Book application icon's pick 
list while there is an unlinked date in an Actioneer message, a link is 
established to this date.

B. Selecting keywords sometimes does not establish action note links.

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Please visit our website, www.actioneer.com, for product updates, 
Free registration, and any other relevant information.

Thank you using Actioneer.
